FAQ

General Questionn

What is Flycast?

Flycast is a trusted drone store in India, specializing in agriculture drones, commercial drones, and accessories. We provide high-quality UAVs designed for spraying, surveying, and industrial applications, along with after-sales support, training, and DGCA compliance guidance.

Where do you ship drones in India?

We ship drones to all major cities and states across India, including Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Hyderabad, and rural locations where drone usage is growing in agriculture. Delivery times vary between 3–7 working days, depending on your location.

Do I need permission to fly drones in India?

Yes. According to DGCA (Directorate General of Civil Aviation) regulations, most drones in India require registration on the Digital Sky platform and may need a Remote Pilot Certificate for commercial use. However, Nano drones (under 250g) do not require permission. At Flycast, we guide our customers through the DGCA approval process so you can fly legally and safely.

Product and Technical

What’s the flight time of your drones?

The flight time of Flycast drones depends on the model and payload capacity. On average, our agriculture and commercial drones offer 25 to 45 minutes of continuous flight per charge. High-end models designed for spraying and surveying can achieve longer flight times with efficient batteries and smart power management systems. For maximum performance, we recommend using original Flycast batteries and chargers.

What is the warranty period?

All Flycast drones come with a standard 12-month warranty that covers manufacturing defects, hardware failures, and essential components. Batteries and propellers typically carry a shorter warranty due to natural wear and tear. We also provide after-sales support, spare parts, and repair services across India to ensure long-term use of your drone.

Can I customize my drone with different controllers or payloads?

Yes. Flycast drones are designed with modularity and flexibility, allowing you to customize them with different flight controllers, receivers, and payloads based on your application. Whether you need advanced controllers for precision flying or payloads for spraying, mapping, or cargo delivery, we provide integration support and compatibility guidance. This ensures your drone adapts to your specific use case, from agriculture to industrial projects.

Orders & Payments

What payment methods do you accept?

Flycast accepts multiple secure payment methods for your convenience, including credit cards, debit cards, UPI, net banking, and popular wallets. For bulk and B2B drone purchases, we also provide bank transfer and invoice-based payments. All transactions are processed through encrypted gateways to ensure safety and reliability.

Can I pay in EMI/instalments?

Yes. To make high-value drone purchases more affordable, Flycast offers EMI and instalment options through selected banks and payment providers. During checkout, you can choose easy monthly installment plans based on your card or financing eligibility. This way, you can start using your drone immediately while paying in budget-friendly instalments.

How can I track my order?

Once your order is confirmed, you will receive a tracking ID via email or SMS. You can use this ID to track your shipment in real-time on our logistics partner’s website. Additionally, you can log in to your Flycast account dashboard and check the “My Orders” section to monitor the status, from packaging to final delivery.

Shipping & Delivery

How long does delivery take in India?

Delivery within India usually takes 3–7 business days, depending on your location and product availability. For metro cities like Delhi, Mumbai, and Bengaluru, orders are often delivered faster. Rural or remote areas may take slightly longer due to logistics. Once shipped, you’ll receive a tracking ID to monitor your order in real-time.

Do you ship internationally?

Currently, Flycast focuses on shipping drones and accessories across India to ensure compliance with DGCA regulations and faster after-sales support. However, we are working with global logistics partners to expand international shipping in the near future. If you’re outside India, please contact us directly for custom shipping solutions.

Is shipping free?

Yes, Flycast offers free standard shipping on selected drones and accessories within India. For certain products or remote locations, a nominal delivery charge may apply, which will be clearly shown during checkout. We also provide express shipping options at an additional cost for customers who need urgent delivery.

Returns & Warranty

What is your return policy?

At Flycast, we offer a 7-day return policy on eligible drones and accessories. If the product is defective, damaged during shipping, or not functioning as expected, you can request a return or replacement within this period. To qualify, items must be in unused condition with original packaging and accessories. Certain custom-made drones or special orders may not be eligible for return.

Do you provide after-sales service?

Yes. Flycast provides comprehensive after-sales support across India, including repairs, spare parts, software updates, and drone maintenance services. We also assist with DGCA compliance, training, and troubleshooting, ensuring your drone performs reliably over the long term.

How do I claim warranty?

To claim your Flycast warranty, simply contact our support team via email, phone, or the contact form on our website. Provide your order details, invoice number, and a description of the issue. Our technical team will assess the problem and guide you through repair, replacement, or service options covered under the warranty.

Drone Regulations

Is it legal to fly drones in India?

Yes, flying drones is legal in India but it must comply with the rules set by the DGCA (Directorate General of Civil Aviation). All drone operations are regulated under the Drone Rules, 2021, which classify drones by weight and usage. Flying without proper registration or approval may lead to penalties.

Do I need DGCA registration?

Yes, most drones in India require DGCA registration on the Digital Sky platform. A Unique Identification Number (UIN) must be issued before flying, except for Nano drones (under 250g) which are exempt. For commercial or agricultural drones, pilots also need a Remote Pilot Certificate (RPC).

Can Flycast help with drone license/permits?

Absolutely. Flycast assists customers with the DGCA registration process, Digital Sky application, and licensing requirements. We guide you through compliance, training, and certification so you can operate your drone legally and confidently for agriculture, delivery, or industrial use.

Support

How can I contact Flycast support?

You can reach Flycast support through multiple channels:
Email via our Contact Us page
Phone/WhatsApp for quick assistance
Live chat (if available on the website)
Or by visiting our support center for detailed queries

Do you provide training on drone usage?

Yes. Flycast provides drone training programs for beginners, farmers, and professionals. Our sessions cover safe flying techniques, DGCA regulations, maintenance tips, and real-world applications. Training is available online and in select locations across India, ensuring you can operate your drone confidently and legally.

Do you offer repair services?

Absolutely. Flycast offers drone repair and maintenance services across India. Our skilled technicians handle battery replacements, motor repairs, software updates, and hardware fixes. We also stock genuine spare parts and accessories to ensure your drone stays in top condition.